The service
Oltra is a clinical decision-support tool intended for health professionals and their teams. It does not make diagnoses, does not prescribe and does not replace professional judgment.
Professional responsibility
The professional remains solely responsible for their clinical decisions, for verifying the information provided by Oltra and for the content of the notes they sign. Oltra’s answers must be validated in light of the cited sources and the patient’s context.
Accounts and access
The pharmacy designates its managers, who invite members and assign roles. Each user protects their credentials and notifies us without delay of any unauthorized access.
Acceptable use
In particular, it is prohibited:
- to use Oltra for anything other than professional purposes;
- to attempt to bypass security measures or usage limits;
- to enter information without the patient’s required consent;
- to resell the service or make it available to third parties without authorization.
Subscription and billing
The subscription is monthly, payable in advance, in Canadian dollars, taxes extra. You may cancel at any time; cancellation takes effect at the end of the current period.
Your data
Data entered by the pharmacy belongs to it. We process it in accordance with our privacy policy and the data processing agreement. At the end of the subscription, it can be exported for a set period, then is deleted.
Availability and changes
We aim for high availability but cannot guarantee uninterrupted service. Features may change; we will notify you in advance of any significant change.
Limitation of liability
To the extent permitted by law, RxClinique’s liability is limited to the amounts paid for the service during the twelve months preceding the event.
Governing law
These terms are governed by the laws of Quebec and the federal laws of Canada applicable therein.